Tehnical Support

Tehnical Support Center

As a leading provider of products, we try to put great emphasis on technical support provided to our customers therefore you benefit from technical support via email and phone regardless of time or day.


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E-mail Support– PRIORITY

If you would like to report a technical issue or just want to find information about our company, products, price, stock and delivery arrangements please contact us via email at office@primagra.ro regardless of time or day.

Average response time to e-mail support is within 30 minutes during working hours and within 24 hours outside of office hours except weekends and public holidays.


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Phone Support

Our company's customers and potential customers and partners can contact us by phone daily +40 230.533.528 or +40 372.748.234 at headquarters or those working in the country in points (which can be found in section Contact) during classes the program. Outside office hours we recommend using e-mail support.

If none of the above methods you are not handy, you can also contact us through the form of on the Contact page. A representative will answer your request as soon as possible.


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