People, Products, Profit
Why quality products?
High-end products ensure, along with professional mechanical maintenance, greater endurance in functioning of dynamic machinery, safety for machinery exploitation, cut down on maintenance expenses and avoidance of accidental faults. We follow the principle: the right product for the right application. The quality of a product represents first of all thousands of hours of research in specialized laboratories, tests conducted by well trained people, investments made in new materials and experience gained in quality testing directly on machinery. Only renowned brands afford making investments in research and develop new high end products.
For us, a high end product represents the perpetual guarantee of motion.
We are in favor of the “stop fake bearings” campaign promoted by the World Bearing Association and whose members are also the big manufacturers of bearings, our partners.
Where can you find us?
Primagra is a 100% Romanian capital company. We have been on the Romanian market for 23 years.Through our agents and branches’ network we manage to cover all the Romanian territory. We are in permanent motion, we come to theclient’s help with customized technical solutions, according to each application.
If we don’t reach you, you can find us at any of the comercial offices or at the head office in Suceava. Our working schedule is Monday-Friday; 08:00-17:00.
Please visit our contact page to find out our addresses and contact details.
How do I order?
There are several ways of ordering:
- By e-mail: any e-mail that reaches one of our e-mail addresses is immediately processed by one of our colleagues. We recommend including basic contact details in the text body of your e-mail: company name, buyers name, name of the person who orders, telephone number, correct delivery address, agreed payment form. For those clients who make the first order with us,we need all the identification details of the company (company name, social address, delivery address, fiscal code (RO), client account (J), bank account).
- By fax either at the headquarter or at the comercial offices.
- By telephone, either at the headquarter or at the comercial offices in the territory – telephonic orders generally come from traditional clients, with whom we have a relationship based on mutual respect and trust.
Payment methods and Delivery methods
The accepted payment methods are: Payment Order, Check, Promissory note 30 – 90 days from the date of issuing the invoice (with certain conditions).
Our preferred delivery method is DAP. If the value of the package to be delivered doesn’t exceed the invoiced amount of at least 60 Euro then the client is informed regarding this aspect so as to discuss about a convenient delivery method with the best price.
Transport and Courier
Own transportation. Every week on every Wednesday our delivery cars are off to deliver the goods all over the country. Depending on needs, deliveries can be made any day of the week. Our work points can make daily deliveries to the customer, with the products they have in stock.
Courier service. For small packages, the most efficient delivery method is fast courier. Every day we make deliveries by fast courier services to any client in the country and abroad.